Contact Us

At Hartford HealthCare, we do not tolerate hate speech, racism, discrimination or violence of any kind. We will not respond to any content expressing hatred or promoting violence against individuals or groups based on any of the following attributes: age, disability, ethnicity, gender identity and expression, national origin, race, immigration status, religion, sex/gender, or sexual orientation.


Important Contact Information

Main Phone Number

P: 860.889.8331

Emergency Department

P: 860.823.6389

Human Resources

P: 860.425.5885

Medical Records (Health Information Management)

P: 860.823.6382

Patient Telephones

P: 860.823.6300


P: 860.889.8331 ext. 2215

Office of Patient Experience

P: 860.889.8331 ext. 6828

Norwich Backus Emergency Care Center

P: 860.823.6389

Backus Health Centers

Hartford HealthCare Medical Group - Colchester

P: 860.537.4601

Hartford HealthCare Medical Group - Montville

P: 860.848.1298

Hartford HealthCare Medical Group - North Stonington

P: 860.599.9961

Norwich Backus Outpatient Care Center Diabetes Management Center and Endocrinology Services

P: 860.892.6906

Norwich Backus Outpatient Care Center Wound Care / Hyperbaric Oxygen

P: 860.425.8700

Norwich Backus Outpatient Care Center Rheumatology

P: 860.425.8710

Norwich Backus Outpatient Care Center Arthritis Center

P: 860.425.8710

Norwich Backus Outpatient Care Center Rehabilitation Services

P: 860.823.6317

Norwich Backus Outpatient Care Center Anticoagulation Clinic 

P: 860.892.2711

Programs and Services

Aids Counseling Center

P: 860.823.6343

Anticoagulation Clinic

P: 860.892.2711

Arthritis Center

P: 860.425.8710

Backus Office of Philanthropy & Development

P: 860.823.6325

Oncology Nurse Navigator

P: 860.425.3870

Hartford HealthCare at Home


Backus Physician Services (Case ST)

P: 860.204.9126

Hartford HealthCare Medical Group

P: 860.425.5300

Cancer Services

Cancer Connect Line:

Cardiac Rehabilitation

P: 860.823.6336

Cardiopulmonary Care

P: 860.823.6393

Case Management

P: 860.889.8331

Hartford HealthCare Medical Group- Colchester

P: 860.537.4601

Community Health Education

P: 860.889.8331, ext. 2405

Center For Mental Health

P: 860.823.6321

Development Office

P: 860.823.6325

Diabetes Management Center

P: 860.892.6906

Diagnostic Imaging

P: 860.425.8722

Employment Opportunities

P: 860.823.6314

Gift Shop

P: 860.889.8331, ext. 2265

Health Information Management (Medical Records)

P: 860.823.6382

Hearing / Speech Impaired Line (TTY)

P: 860.848.5699

Hospice, Southeastern Connecticut

P: 860.848.5699

HIPPA Privacy Officer

P: 860.823.6314

Human Resources

P: 860.425.5885


P: 860.823.6307

Maternity (Birthing Center)

P: 860.823.6353

Medical Nutrition Therapy

P: 860.823.6524

Hartford HealthCare Medical Group-Montville

P: 860.848.1298

Nursing Alumnae

P: 860.889.8331, ext. 6320

Occupational Therapy

P: 860.823.6317

Pain Management

P: 860.425.5900

Partial Hospitalization Program

P: 860.823.6322

Patient Billing

P: 860.823.6394

Physical Medicine and Rehabilitation

P: 860.823.6317

Public Relations

P:  860.889.8331, ext. 2312


P: 860.889.8331, ext. 2215

Rheumatology Department

P: 860.425.8710

Same Day Surgery

P: 860.889.8331, ext. 6963

Sexually Transmitted Disease Clinic

P: 860.823.6344

Social Work

P: 860.823.6310

Volunteer & Guest Services


X-Ray / Diagnostic Imaging

P: 860.823.6304

Weight Loss Center

P: 860.425.8740

Wound Care Center

P: 860.425.8700

Backus Hospital