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Visiting Information
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Backus Hospital welcomes visitors. In this section, you will find useful information about visiting a patient, such as visiting hours, where you can eat and how we can help you.
Your Right To Visitors
As a patient at The William W. Backus Hospital, you have the right to receive visitors during scheduled visiting hours.
A visitor may be any person you (or your support person, where appropriate) designate.
A visitor may include, not be limited to: spouse, domestic partner (including same-sex domestic partner), another family member or friend.
You have the right to withdraw consent for any or all visitors at any time.
Backus Hospital does not restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, or disability.
Furthermore, all visitors enjoy full and equal visitation privileges consistent with patient preferences.
We may restrict visitation in order to protect the health and safety of you, your visitors and/or other patients. If we do, we will explain the reason for the restriction.
If you feel your visitation rights have been violated, you may file a complaint using the Hospital’s grievance system.
Visitors
We welcome visitors. For the sake of our patients, we ask guests to observe certain considerations. Visitors should enter at the main entrance. Two visitors are allowed at a time; additional visitors may wait in the lobby. Due to the possibility of medically controlled diets, visitors should check with a nurse before bringing candy, liquids or food to a patient. Flowers and Mylar balloons are permitted in most Hospital rooms, except for the Critical and Coronary Care Units. Latex balloons are prohibited throughout the facility for safety reasons. People who have infections, colds or rashes should not visit.
General medical-surgical patients: Noon to 8 p.m. daily, including weekends and holidays. Two visitors permitted at one time. Children younger than 14 may visit relatives for a maximum of 15 minutes during visiting hours and must be accompanied by an adult.
Birthing Center patients: 1 to 8 p.m. daily, including weekends and holidays. Two visitors permitted at one time. Fathers of newborn babies are not considered visitors and may be present 24 hours a day. Siblings of the newborn may visit during regular visiting hours. Those younger than 14 must be accompanied by an adult. No other children may visit. Grandparents are welcomed for a short visit after the third hour of birth on the day of delivery, then from 1 to 8 p.m. Gynecological surgical patients: 1 to 8 p.m. daily, including weekends and holidays. Two visitors permitted at one time. Children younger than 14 must be accompanied by an adult.
Pediatric patients: Noon to 8 p.m. daily, including weekends and holidays. Two visitors permitted at one time. A total of no more than three people, including parent and/or surrogate may visit at one time. Children younger than 14 are permitted to visit at the discretion of the nurse in charge. Parents or surrogate parents of pediatric patients may visit 24 hours a day. A parent or surrogate parent of the child may stay overnight.
Critical Care Unit: Visitors are limited to the patient’s immediate family, two at a time, but the C.C.U. is flexible for the needs of the patient. Visitation is not allowed between 7 to 9 a.m. and 3 to 5 p.m.
Psychiatric Inpatient Services: 7 to 8 p.m., Monday through Friday; Weekends & observed holidays 1 to 3 p.m. and 7 to 8 p.m.. Two visitors permitted at one time. Children younger than 14 may visit at the discretion of the nursing staff.
Visitor Dining
A vending area, on the ground floor in the A wing, offers snacks, beverages and cold sandwiches 24 hours daily. Another vending machine is located near the Emergency Department entrance. The cafeteria is open from 6:30 a.m. to 6:30 p.m. Breakfast is served from 6:30 to 10:30 a.m., lunch is served from 11 a.m. to 1:40 p.m. and dinner is served from 5 to 6:30 p.m. No hot food is available from 1:40 to 5 p.m. The cafeteria is on the ground floor in the E wing.