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Joint Commission Public Notice

The Joint Commission will conduct an unannounced accreditation survey at The William W. Backus Hospital beginning in January 2007.

The purpose of these surveys will be to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, an accreditation should be awarded the organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. If you have any concerns about patient care or safety, please contact hospital management. If the concerns cannot be resolved through the hospital, you may contact the Joint Commission as listed below to request an interview at the time of the survey:

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

• Or Fax your request to 630-792-5636
• Or E-mail your request to complaint@jcaho.org
• Or you may call the Joint Commission directly at 1-800-994-6610.

The Joint Commission will acknowledge such request in writing, or by telephone, and will inform the hospital of the request for any interview. The hospital will, in turn, notify the interviewee of the date, time, and place of the meeting.